Politick de confidentialité

This document is only available in English, the legally binding language for our services. In order to avoid misunderstandings, any translated copies are not valid.

Last Updated: 2 December 2024

This Privacy Policy outlines the legal framework governing the collection and use of personal data ("personally identifiable information" or "information") by Academizo Education LTD registered at Suite 4067 Unit 3a, 34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX, with the registration number 15464870. The company is managed by Director Tetiana Krutko, who can be contacted at [email protected] ("Academizo," "Company," "we," or "us"). This policy applies to data provided by you ("Customer" or "user") in connection with your use of our website and services ("the Service"). The processing of your data is essential to comply with applicable laws, including but not limited to the General Data Protection Regulation ("GDPR"). This Policy is designed to address any concerns you may have regarding data privacy and security and to demonstrate our commitment to ensuring robust privacy protections.

We encourage you to read this Privacy Policy carefully as it explains how we collect, use, and protect your personal information, as well as how you can control its use.

Information collection

We may collect personally identifiable information (such as your name, postal address, phone number, email address, date of birth, and payment details) when you register an account, request information, or contact us for customer support. You will also be required to create a unique username and password to access our Services. This information is necessary for us to provide the Services.

We may also collect additional information, such as your IP address, browser and cookie data, and technical details related to the device you use to access our website. We do not collect personal information when you visit our site unless you submit a registration or contact form. The collection of this data allows us to fulfill your requests and deliver our Services. If you choose not to provide the required information, we may be unable to offer you certain services.

We may also monitor your use of the website, including page visits and the originating domain name of your internet service provider. This helps us build a profile of our users, though this data will be aggregated and not personally identifiable.

Information use

We collect and process your personal information to maintain and improve the quality of our Services. Once logged into your account, we may collect the following:

A record of all communications and visits to our websites
Technical data about the device and browser used to access our websites
Details of your transactions (e.g., payments)
Communications with our team, including emails and live chat messages
Location data, including IP address
Additional information you provide (e.g., responses to surveys)

Third-party service providers may help us assess your payment method and device for fraud prevention. This benefits both you and us by enhancing security.

Information sharing and disclosure

We do not sell your personal information. We will only share your data with third parties under the following conditions:

With your consent
When necessary to provide the requested service
When engaging companies working on our behalf to provide the requested service
When required by law, regulatory authorities, or court orders
If your actions violate our Terms or usage guidelines

To provide the requested information or services, your personal data may be transferred to and stored in locations across different countries or jurisdictions. By using our services, you consent to such transfers.

We may also monitor and record any communication with us, whether in writing, by phone, or via email. Please avoid sending sensitive personal data via email, as it is transmitted at your own risk.

Your Privacy Rights

Under the GDPR, you have the following rights:

Right to be Informed: You have the right to be informed about the collection and use of your personal data.
Right to Access: You may request access to your personal information and obtain a copy.
Right to Rectification: You can request that we correct any inaccurate data.
Right to Erasure ("Right to be Forgotten"): You may request that we erase your personal data.
Right to Object: You have the right to object to the processing of your data.
Right to Restrict Processing: You may ask us to suspend the processing of your personal data under certain circumstances.
Right to Data Portability: You may request that your personal data be transferred to another service provider in a secure manner.

If you are outside the European Economic Area, your country may have other privacy laws that grant you different rights.

Access to Your Information

You have the right to request a copy of the personal information we hold about you. We will provide this information within one month of receiving a valid request. If a request is unfounded or excessive, we reserve the right to charge a reasonable fee or refuse to respond.

If you need to rectify or obtain a copy of your data, please submit your request, along with proof of identity, to [email protected].

Marketing

We may process your personal data for marketing purposes and, in limited cases, share it with third-party partners to promote our services. We will seek your consent for marketing when you create an account. You can opt out of marketing communications at any time by clicking the "unsubscribe" link or contacting us at [email protected]. Opting out of marketing may affect your eligibility for promotions.

Data Storage and Transfer

Your data may be transferred to and stored in destinations outside the European Economic Area (EEA). Staff operating outside the EEA may also process your data for purposes such as order fulfillment, payment processing, and customer support. By submitting your personal information, you consent to these transfers. We ensure that such transfers are safeguarded by appropriate measures, including contracts approved by the European Commission.

We take reasonable steps to protect your personal information, but we cannot guarantee its security during transmission. Once we receive your data, we use strict procedures to prevent unauthorized access.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

General Information

We reserve the right to modify this Privacy Policy. Changes will be posted on our website, and your continued use of the website will constitute acceptance of the updated policy. If substantial changes are made, we will notify you via email, the website, or other agreed channels.